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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
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"This was a great buying experience with the folks at Mountain Motorsports. I didn't feel pressured and the 2012 Can Am Spyder was delivered as promised. I was told by a competing dealership that additional hidden cost would be added to the sales price. That was NOT the case what so ever. They actually beat the price by $600.00 without asking."
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By: Bobby Mars Hill,NC
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"Thank you so much for your pleasant and fast service. I received my carry bag and wire splitter this morning. We will definitely stop next time we are in your area and have a cycling need! Alice"
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By: Alice Asheville,NC
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"My brother-in-law and I had riding The Dragon high on our bucket list. The day long ride from our location to The Dragon was an obstacle for riding our bikes from home for several reasons not worth mentioning. Plus the oppotuinty to ride something new was appealing too. I went on the internet, found Mountain Motorsports and contacted Darren Burnett who runs the rental department. Darren was very helpful, he had a great selcton of cool bikes to choose from and had us ready to go in no time.
Mountain Motorsports is very easy to find just off Interstate 40. Darren was extremely helpful in going over the rental progarm and the unit we rented. More importantly, he obvioulsy loves to ride too and provided us with maps and information about different routes we could take to make sure we had a good ride. We had a great experience with Mountain Motorsports. We highly recommend you contact Darren to rent a bike and go for that ride you will never forget. "
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By: Ken Cape Girardeau,MO
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"My wife and I were in the Gatlinburg area for a week, and wanted to rent a motorcycle for a day. So I went on the internet and found Mountain Motorsports. I spoke with Darren Burnett at the rental department, he was the most helpful and informative person to deal with. He explained exactly how the rental program worked and covered every detail. He went over the cycle with me and made sure I understood everything I needed to know about it. When I left the Dealership with the cycle I felt very comfortable with the way the deal was handled. It was a great ride over to Cherokee and back, everything went really well. When I returned the cycle to Darren, there were no surprises, no extra charges, or any hidden costs. It was exactly what Darren had told me it would be. So if you are in the Great Smokey Mts. and want to rent a motorcycle then I urge you to check out Mountain Motorsports. Thanks again Darren your a great person to deal with."
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By: Daniel Kalamazoo,MI
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"We were on vacation from Ill the week of June 6-10 riding our Honda Goldwing in the Smokies. We started having problems with the turn signals, hazard lights and cruise control. After looking over the bike we also had a bad back tire that we didn't realize. Imagine if we would have had a blown-out in the mountains! Thanks to Robbie Mattson, our bike was fixed within a few hours and we were on our way. We are very grateful that they took us right in even though we were from out of town. Thanks, thanks, thanks!!!"
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By: Arthur Godfrey,IL
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"You guys are great! Bought a set of First Gear riding gear. Only time I ever got to try on set. I will be back when in the area. Thanks for shipping my old gear home."
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By: Frank Bluford,IL
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"Our sincere compliments to Travis, our salesperson, and especially to Kile, the delivery person who delivered our new SeaDoo jetski. Service was GREAT! We couldn't be more pleased!"
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By: William Caryville,TN
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"I live in South Florida and happened to see a motorcycle I wanted on the Mountain MotorSports web site. I contacted 'Travis' and inquired about the unit as it was a pre-owned and I was concerned about its condition cosmetically and mechanically. Travis assured me that the motorcycle was in great shape. I rarely buy anything sight unseen yet alone travel almost 800 miles one way to buy however, I did just that.
On my arrival the bike was ready to go and exceeded my expectations by far. Travis and Jason were very knowledgeable, true professionals dedicated to customer service. In fact every employee I met at there was great. I would not hesitate to drive up there again and buy another motorcycle if the situation arises. You will not be disappointed dealing with Mountain MotorSports and I highly recommend them. "
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By: George Port Saint Lucie,FL
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"The service provided was great with very Knowledgeable Staff! I brought my bike in and said what I wanted and the job was started and done in very short order on what was a very busy day for them and myself!
Thanks guys and you will have my bussiness ever time I am in the area!
Jeff Filer"
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By: Jeff Woodstock,ON
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"In town to ride the twisties on My Kawasaki 1400 concours... rubbed my front tire near bald surprisingly quick!!!! I was in a jam big time with two other friends wanting to RIDE. In addition to the fact I had to ride 200 miles back to Atlanta the next day.. and it was going to rain
The tire was a great deal, the installation was lightning fast... like 1 hour total and the installation was reasonable.
A FIRST CLASS DEALER.. EVERY SINGLE PERSON I CAME IN CONTACT WITH ASKED IF I WAS TAKEN CARE OF!!!
Kudos to Robbie in Service for babysitting my repair order and monitoring the tire change until I was on the road again.
Kudos to Michael in Parts who held the tire for me.
Kudos to the blonde saleswoman who chatted with me about the new 1200 Honda sport tourer and who:
1. knew what she was talking about and
2. Was really, really cute!!!
Thanks to everyone I came in contact with at your great dealership!!
greg long
fairhaven, mich (near detroit)"
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By: GREG FAIRHAVEN,MI
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"I was up over the weekend in April for my sisters' wedding and stopped in to look around and was blown away at how much inventory you guys had in stock. I ended up getting a pair of motocross boots after Robyn took the time to answer all my questions and help me find a pair of boots to "fit me". Next time I'm in the area I definitely will be doing more busy with you all. All said and done giving you a 5 star still isn't high enough for the type of service you all give. Keep up the good work and ride safe."
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By: Jason Ringgold,GA
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"Very friendly, informative and helpful staff. They were able to answer all my questions, w/o hesitation. I would recommend Mountain Motorsports to anyone looking for a great "dealer experience"."
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By: Anonymous Knoxville,TN
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"In my opinion, Mountain Motorsports has distinquished itself by providing superior customer service. The staff is very knowledgable and willing to out of their way to help. With a good selection of quality merchandise that is competitively priced, I definitely will purchase from them again. "
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By: Karen Bristol,VA
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"The staff is extremely helpful, and it's obvious they know their products well. No high pressure, just people who obviously enjoy what they do and go out of their way to make sure you get the right product, the right information and have a positive experience. Our salesperson was Tiffany and she's wonderful, but everyone there is great."
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By: Linda Strawberry Plains,TN
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"I was in Pigeon Forge for a few days and rode my V-Star 1300. Before I left home, I bought a new rear tire and had a service completed on the bike. While I was in the area, I got something in the tire and it had to be replaced. The tire was only a week old and had around 500 miles on it. Your staff did an outstanding job getting the tire replaced and getting me back on the road. If you could tell them how much I appreciate the prompt service and replacement of the tire. Thanks so much and I am just glad to see that there are still companies that provide good customer service in this day and time."
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By: Bill Opelika,AL
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"On Saturday June 6th while travelling down the Interstate I noticed your Kodak store, I wished we had time to drop in and look around, however myself and 3 other fellows were on a 1 week mini tour of the USA.
Little did I know at that moment was I would be in your service department less than 1 hour later. My 1999 Goldwing unexpectedly quit about a mile past your interchange. 2 of our group returned to your place and Brandy at the service desk arranged for Travis Towing to haul the Wounded Wing to your location. Even though it was 5pm on Saturday afternoon and I was 1000 miles from home, I was very concerned about getting back on the road.
Thanks to Duane's expertise he was able to get my faulty switch cluster back in operating condition allowing me to get back to Canada in time for work on Tuesday.
Thanks to everyone at the Kodak location, what a great team. Sure saved my bacon, Thank you ever so much
Dennis Kaufman
Ontario Canada"
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By: Dennis Clifford,ON
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"I have been out of motorcycle riding for a few years. I had considered purchasing another motorcycle but I was dreading dealing with the purchase. I stopped BY MTN Motorsports just to look around. The sales people were just amazing! Justine showed me a vast selection of bikes and encouraged me to sit a few and get comfortable. I found a bike I "liked" and had some questions. Another sales associate, Tiffany, stepped right up and began answering all my questions about the bike, the accessories offered, the time it took to install the accessories, every question was answered. When I asked about costs she went right then and found the answers I needed about parts, installation, everything.
I made the decision to purchase the motorcycle the next day. A used Suzuki Boulevard C50 in perfect condition.
The financing handled by Jason was another amazingly great experience. Jason was on the ball from start to finish; again answering my questions on the spot. I also purchased the extended warranty offered and never once felt pressured!
What an amazing group of people. My dreaded purchase turned into a pleasant and exciting experience. I have HIGHLY recommended Mountain Motorsports to my friends.
GREAT JOB FOLKS! "
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By: Jeffrey Knoxville,TN
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"I drove 530 miles round trip to pickup my atv I bought from Mountain Motorsports off the internet. I fully expected to additional fees and pressure after I arrived but Jason Lamont and Justin took great care of me. The atv was out front waiting on my arrival and the paperwork took minimal time. I was in and out of the dealership in less than 20 minutes and that includes loading the atv. It was the easiest, fastest purchase I've ever made. The guys at Mountain Motorsports were straight forward and easy to deal with. Thanks for great atv, it was truly a pleasure doing business with Mountain Motorsports."
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By: Robert Louisville,KY
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"Purchased my 2008 Yamaha V-Star 1100 Silverado from Jeremy Cleveland. Great Customer service! Both Jeremy, and Jason in finance, went out of their way to help me. They made my buying experience extremely enjoyable. I will definitely return to Mountain Motorsports for my next purchase. "
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By: Anonymous SEVIERVILLE,TN
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"My wife and I bought two atv's from you guys. Everything was exceptional. Our salesman was top notch. Thank you guys for everything. "
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By: Barron Powell,TN
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"Tiffany has been outstanding. She has gone out of her way to find out the information I needed, including staying late and giving me a call afterhours. She has truly exemplified custer service. I look forward to buying a bike from her soon. "
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By: Brian Knoxville,TN
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"my wife and I and another couple were in your area on 5/16/2007 to do some riding. we had a flat on our 1990 Goldwing, we needed help, and fast. being from Arkansas
we knew nothing about the area or the dealership. we got help from Michael Watson, he got us in and out in just over 1 hour to replace a rear tire, not a small task, to me. we were treated friendly by all the staff, while we waited.
the tire price was a little high, but I was very grateful
you had it in STOCK, and we were back to riding. we made a
2500 mile trip that week, and we were only 800miles into our trip.
Thanks to Michael, and the rest of your staff. Its nice doing business with professionals, who care.
Phil &Carol Honey and John and Susan Sparks
Chapter P GWRRA Mountain Home Arkansas"
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By: phillip mountain home,AR
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"IM REALLY HAPPY WITH THE EXPERIENCE I AHEV EVERY TIME IM IN THE SHOP I HAVE A REALLY GREAT TIME JOKING AROUND WITH THE GUYS THAT WORK IN THERE CAUSE IM FRIENDS WITH ALL OF THEM AND THEY ARE ALL EVERY NICE AND THEY REALLY HELP ME FIND WHAT IM LOOKING FOR"
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By: CARLA SEVIERVILLE,TN
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"What a pleasant experience dealing with Mountain Adventures!! I knew what I wanted before I walked in the door and was price shopping. I'm VERY glad I made the drive to Kodak!! It was SO different at Mountain Adventures with regard to attention, attitude, service...and actually caring about having my business. But that was just the beginning. The service after the sale has gone FAR beyond anyone's expectations!! They have made a customer/friend for life! Greg Scott and Mike Shamblin are a true asset to Mountain Adventures!!!"
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By: Chris Knoxville,TN
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"I want to say that Morgan Everett gave us a very fair deal and sold us on the Seadoo Jet Boat. If I purchase another boat, I will come back to Morgan to make that purchase."
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By: Don Easley,TN
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"I drove all the way from Detroit MI to buy and outfit my 2005 VTX 1800 N I want to thank Greg and Travis for all there help and I will buy my other products from them they are friendly and very helpful thanks for everything
charles minzey"
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By: charles westland,MI
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By: Nick Crawfordsville,IN
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By: Joseph Sevierville,TN
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"My wife and I just purchased a 2006 Shadow Aero 750 (plus a bunch of other accessories) from here. The entire experience was incredible. The store itself is extremely nice and very organized. Most importantly, the attention, treatment, service and deal we got from Morgan (and everyone else at the store) was far better than anywhere else we have been and definitely better than expected. I highly recommend Mountain Adventures Honda in Kodak, TN, for any and all Honda purchases. I will go back...several times. Thanks again, Morgan!"
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By: Bo Knoxville,TN
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"They are a great dealer with lots of nice people that can find the part or accesory you are looking for.If they dont have the part in stock they will go to great lengths to get the item."
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By: wesley morristown,TN
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"I buy most of my stuff from you guys , but its a long drive. My son(15)loves going to it. He has a dirtbike and I have a 4-wheeler. Would like to see more parts and accessories though , but overall its a great shop!"
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By: Allen New Tazewell,TN
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"My wife and I purchased a Honda 750 Ace 2003 model. Had not ridden a bike in over 30 years. 5 miles on it and it was like cruising all over again. Plenty of power to take both of us down the road. Love all the extras that came with this bike. Everyone at this dealership we dealt with were very professional. Especially our salesman LeRoy.
When we go to buy another bike, this is the only dealership to purchase from
Thanks"
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By: dave morristown,TN
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"Having recently moved to the area from Chicago it was a pleasure to find a dealership that really took an interest in their customer. Very helpful and great service. "
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By: Dennis Sevierville,UT
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"Cool place. Have purchased 3 ATVS'S from then in less then a year. Will be back."
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By: Harville White Pine,TN
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"The experience and knowledge of the Sales force made this an easy transaction. I will and have recommended that buying from you folks is the right thing to do. I look forward to my next purchase and service work. Keep up the good work!!
Ed Dupuis "
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By: Ed watauga,TN
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What a great expierience it was doing business with Mountain Adventures.
My wife and I purchased a Bombardier Outlander XT two seater ATV.
Mike Shamblin was our sales person and did an outstanding job from begining to end.
I've been I sales for many years and Mike really knows his product and knows how to sell with a no pressure attitude.
I had no expierience with this ATV but he even took it a step further and took us out to Windrock.
He again took his time with me and my family and made sure that we had a great time and learned how to ride safely.
What a great time we had!!!
Anyway, I could go on with this,the bottom line is that I will be back to Mountain Adventures in the very near future to purchese another ATV for my wife so we can enjoy this expierience as a family.
I highly recommend Mountain Adventures to everyone.
Thanks again for everything.
BY: Tony Sevierville,Tn.
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By: TONY Sevierville,TN
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"GREAT ATMOSPHERE I WOULD GIVE 10 STARS IF POSSIBLE ON SURVEY!! THANKS FOR EVERYTHING BEN.
LOUIS"
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By: LOUIS LAWRENCEBURG,KY
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"Great bunch of folks. It's refreshing to do business with a dealership that really helps you find what you're looking for and is knowlegeable about the products they sell. Can't say enough about the staff. They treat people as friends rather than just customers. I recommend Mtn. Adventures to any and everyone looking buy a motorcycle, ATV, Personal Watercraft, and accessories. Thanks for all you guys and girls do. You've got my business for life."
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By: Jason Kodak,TN
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